FAQs

Are they 100% natural?

Bottle of Wellness products are 100% natural. Essential oils used are also from a reputable company in Singapore. All the ingredients used are organic. Besides, it's close to impossible for home-made products to consist of any chemicals as it's not likely we can easily access to controlled chemicals in Singapore.

Have they been tested?

Before products are shared to public, they are tested by yours truly, family members & close friends over a period of time, no less than 1 month each time. *Note: Results may vary.

Is it safe for newborn?

Products are created with babies & children in mind. They are generally safe as they are made up of natural ingredients only & essential oils are used with proper dilution. Unless, baby is naturally allergic to any of the natural ingredient used.

If you are concerned, it's best to do a skin patch test & monitor for 24 hours for any reactions. If severe reactions occurred, stop usage & consult doctor immediately. Use any carrier oil (olive, coconut, grapesee etc) to dilute.

Are they effective for adults?

They may be effective on adult though they are mild for babies. However, every individual is unique. Result varies from person to person. What may work for others may not work for you, vice versa. It also depends if u have any allergy to ingredients used & how ur body accepts it. For instance, medication. It needs consistency, time & patience. Some could see results almost immediately, some takes time. Some may not work at all. You'll only know after you've tried.

Do you have stock?

I stock up regularly every other day depending on my schedule. And products are freshly made after payment is done.

What's the texture of your rubs?

I would say it melts on your touch. Soft & creamy.

Why do my rubs melt sometimes?

As i tried to create a perfect texture to be semi-solid to ease in application, storage & transit, it can melt sometimes due to our climate which is hot & humid, causes it to change, especially, outdoor. You can put it in the fridge - it will harden in cold environment & for cooling touch. Try it on your face, it's refreshing!

Why do you use glass instead of other materials that don't break easily? My child may break it!

It is best to keep it away out of reach from small children. It is also to ensure that they do not consume it if cap is open by accident.

The best equipment to use when blending or working with essential oils is actually glass. As essential oil are used in the ingredients, glass is impervious to essential oils and essential oils cannot be damaged by the glass. Other materials might have chemical constituents that can cause them to be damaged and leach into the essential oils.

Although, the essentials oils are diluted with other ingredients in our products, it is better for us to be on the safer side.

When will my orders be fulfilled?

Orders are usually fulfilled within a week or less, otherwise stated, please refer to the waiting time indication at the home page. Orders placed on Friday, Saturday or Sunday, will be fulfilled on Monday. Unless we are away or unwanted circumstances arise. You may contact us to clarify.

When will i receive my orders?

Delivery is done only on Weekdays & Saturdays between 9am to 10pm. Orders placed on Friday, Saturday or Sunday, will be fulfilled on Monday.

You can expect to receive it within 3 days after it has been shipped out, also depending on your chosen delivery choice.

Note: The estimated date stated is from the date items are shipped out NOT from the date you placed orders. Please contact us to clarify.

Bottle of Wellness do not accept liability for delay in delivery caused by the third party courier.

Can i self-collect & pay by cash?

We ceased self-collection options due to tight schedule. You can opt for express delivery instead.

Will my orders be sent to my doorstep or mailbox?

SmartPac by Singpost - It will be sent to your doorstep. However, if there's no one at home, it will be placed in your letterbox. If your letterbox is full, they will leave you an advise slip for instructions to collect your parcel. 

Courier - It will be sent to your doorstep by a courier. You will be notified by SMS if delivery is on your way. In any case you are not at home, delivery man will attempt to contact you or else, courier will have to reschedule a redelivery at your expense. 

Note: The estimated date stated is from the date items are shipped out NOT from the date you placed orders. Please contact us to clarify.

Bottle of Wellness do not accept liability for delay in delivery caused by the third party courier. 

Do you ship internationally?

Yes, we shipped worldwide. 

How do i track my parcel (international)?

Your orders will be sent out using Singpost International Registered Mail. You can track it at singpost.com when it's still in Singapore. Once, it reaches the designated country, you need to track it at your local postage website (eg. Posjalu for Malaysia). 

Note: The estimated date stated is from the date items are shipped out NOT from the date you placed orders. Please contact us to clarify.

Bottle of Wellness do not accept liability for delay in delivery caused by the third party courier.